Emergency Contacts

As a community, we can all play a role in keeping each other safe and improving our environment. Use these resources to report crimes and/or infringements.

Fault Reporting

Once the fault has been reported to the necessary authorities and a reference number has been obtained, please complete the form below. If it’s still outstanding after the SLA period (± 2 days), please email the form through to us at buzz@bsra.co.za for onward transmission to the relevant authority for escalation. 

Click here to escalate faults

Security Companies

Special Ops

011 791 1701

Beagle Watch 

011 678 1972

ADT 

086 1212 400

Fault Reporting

Electrical:

Citypower.mobi 

@CityPowerJhb

Water/sewerage:

customerserviceemails@jwater.co.za

@JHBWater

Road infrastructure:

hotline@jra.org.za

@MyJRA

Parks/Trees

(011) 375 5555

@JoburgParksZoo

SAPS Contacts

Randburg Client Service Centre:011 449 9110 
011 449 9112 
011 449 9115
Randburg Duty Officer:082 469 2398
Station Commander:Brigadier Michelle Jones
082 335 2470
JonesM2@saps.gov.za
Vispol Commander:Col. Solomon Mudau
082 411 4644
MudauS2@saps.gov.za
Detective Commander:Col. Moses Mbotho
082 778 7901
MbothoMM@saps.gov.za
Sector 1 Manager:Capt. Phineas Maphosa
082 413 0144
randburg.sectorman@saps.gov.za 
kpmaphosa01@gmail.com
Sector 1 Patrol Vehicle:071 675 7115
071 675 7116

JMPD Contacts

JMPD Hotline:

081 410 6338

JMPD General Call Taking 

011 375 5911 
011 375 5921
011 375 5923

JMPD Traffic/By Law Hotline

0800 002 587
011 758 9625

JMPD Anti-Corruption Hotline

0800 203 712

Land Invasion Hotline 

0800 120 555